At N. S. Bhargava & Co., our ESG methodology is rooted in structured processes, compliance frameworks, and actionable insights. Recently, we partnered with two companies, Calibehr Business Support Pvt. Ltd. and MyBranch Services Pvt. Ltd. to strengthen their ESG journey and align their reporting with the Business Responsibility and Sustainability Report (BRSR) requirements.
This case study highlights our approach step by step, the evaluation process followed, and the outcomes delivered.
Step 1: Stakeholder Awareness & Data Requirement Sessions
We began by conducting department-wise stakeholder meetings with HR, Legal, Admin, Insurance, and other relevant functions. The objective was to:
Step 2: Document Checklist for BRSR Principles
To make the process seamless, we shared a detailed checklist of documents required under each BRSR principle. This created a clear roadmap for all departments and minimized back-and-forth communication.
Step 3: Data Collection & Validation
Each department submitted the required data, supported with evidence such as policies, insurance details, employee records, and operational documents. Our team collated and validated the data against BRSR requirements.
All inputs were consolidated in a structured Excel tracker, ensuring traceability and consistency.
Step 4: Compliance Evaluation Using SRMM
We applied the Sustainability Reporting Maturity Model (SRMM) issued by ICAI to evaluate compliance levels.
Step 5: ESG Insights & Recommendations
Finally, we developed an ESG Insights Presentation showcasing:
Company-Specific Findings
(The gaps and measures outlined below are indicative and not exhaustive.)
Calibehr Business Support Pvt. Ltd.
|
Category |
Identified Gaps |
Suggested Measures |
|
GHG Emissions (Scope 1 & 2) |
No external assessment conducted |
Engage an external agency for Scope 1 & 2 emissions reporting |
|
Reclaimed Products / Packaging |
Not applicable (non-manufacturing) |
Promote reuse/donation of office supplies and adopt eco-friendly client materials |
|
Life Cycle Assessment (LCA) |
Not applicable for services |
Assess environmental impacts of office operations (energy, digital infrastructure, service delivery) |
|
Extended Producer Responsibility (EPR) |
E-waste not currently processed or recycled responsibly |
Partner with certified e-waste recyclers to ensure compliance with EPR |
|
Category |
Identified Gaps / Disclosures |
Suggested Measures |
|
Sustainable Sourcing |
Not a key material topic due to nature of services |
Engage ethical, eco-friendly suppliers for office and IT requirements |
|
Reuse / Recycle / Disposal |
Not applicable (non-manufacturing); no formal policy for e-waste or office equipment disposal |
Implement e-waste recycling and donation policies for office equipment |
|
Life Cycle Perspective (LCA) |
Service lifecycle stages not defined |
Assess environmental impacts of office operations (energy, IT, service delivery) to integrate lifecycle thinking |
|
Business Continuity & Disaster Management |
No formal plan in place |
Develop a business continuity and disaster management plan covering risk assessment, emergency response, and recovery |
SRMM Stage: Emerging – 47% compliance
Conclusion
Through this structured approach, both Calibehr Business Support Pvt. Ltd. and MyBranch Services Pvt. Ltd. gained a clear view of their ESG positioning, compliance maturity, and improvement areas. Using BRSR principles, SRMM evaluation, and targeted recommendations, our methodology enables organizations to move systematically up the ESG maturity curve from awareness to integration.